Is the learning organization for real?: examining the impacts of the dimensions of the learning organization on organizational performance

The authors of this paper contend that, despite the controversial nature of the learning organisation concept, few empirical studies have examined the relationship between the concept and improved results. The paper reports on an exploratory study on the relationship between concept and actual performance, using the Dimensions of the Learning Organization Questionnaire (DLOQ). The following questions were addressed: (1) what is the relationship between the seven dimensions of the DLOQ instrument and the perceptual organisational outcome variables as defined by financial and knowledge performance?; and (2) what is the relationship between the seven dimensions of the DLOQ instrument and objective organisational outcome variables as defined by four secondary measures of financial performance - return on equity (ROE), return on assets (ROA), Tobin's q, and market value-added (MVA)? The theoretical framework, research design and data analysis are provided. The authors conclude that there is evidence of a positive association between the adoption of these practices and improved performance. However, they recommend caution and the necessity for organisations to understand the complexities associated with becoming a learning organisation.

Selected papers, roundtables and symposia are indexed from TD/TNC 70.310 to TD/TNC 70.347. Volumes of papers are indexed from TD/TNC 70.306 to TD/TNC 70.309. Show less