Meeting the UK's people management skills deficit: resilience through recession: the crucial role of people management

This Chartered Institute of Personnel and Development (CIPD) and Acas discussion paper draws on joint research and sets out the evidence on the importance of good people management. The paper identifies the key areas of people management competency needed for high-performing workplaces: managing work now and in the future; managing the team; managing the individual; managing conflict and difficult situations; and managing yourself.

Published abstract reprinted by permission of the copyright owner.

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