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The authors report on projects, first-hand reports, ideas and suggestions for the effective implementation of in-company training programs in small and medium enterprises. The contributions contained in the volume analyse in particular the relationship between managing change and vocational learning. Topics include: Managing processes of change through continuing vocational training; The persistence of organisational learning cultures as compared to intervention efforts on the part of various participants: a summary of the issue and integrative solutions; Changes in job tasks among employees in teleservices. Show less