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This report was prepared in support of Panel 4.1 'New market and new jobs' of the OECD Ministerial Meeting on the Digital Economy, held on 21-23 June 2016 in Cancun, Mexico. [It] presents new evidence on how information and communication technologies (ICTs) are changing the demand for skills at work. While the use of ICT at work increased in a large majority of countries between 2011 and 2014, a significant number of workers do not seem to have sufficient skills to use these technologies effectively. The diffusion of ICTs is also changing the way work is carried out, increasing the demand for 'soft skills' such as communication, self-direction and problem solving. While these findings offer some new and interesting insights, the report discusses various avenues for further analysis.

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The [Coronavirus Disease 2019] COVID-19 crisis created a sudden need for businesses and their employees to take up or increase working from home. By facilitating teleworking, digital technologies have been crucial in allowing economic activities to endure and in enabling a significant portion of individuals to continue earning income. This paper brings together information on how teleworking has evolved during the COVID-19 pandemic. In particular, it looks at which businesses and individuals have been able to leverage it to keep working. It also presents the definitions and survey vehicles underlying the statistics presented.

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In recent years there has been a large number of attempts to estimate the number of platform workers. Lacking a common definition of platform workers, however, these estimates are not comparable across countries and over time. This paper starts to address these issues, by explaining the concept of platform work, reviewing previous attempts to measure platform workers by private agencies and official statistical agencies and examining how different survey questions can affect the understanding of the respondents. The paper also highlights innovative uses of data that provide greater insights into platform workers and concluded with recommendations on how to measure platform workers in the future.

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