Closing the skills gap: key insights and success metrics

This white paper provides an overview of learnings from the World Economic Forum's Closing the Skills Gap 2020 project. It summarizes the endeavour to uncover where, in a landscape of often divergent efforts, there is an opportunity for collective action to strengthen reskilling and upskilling initiatives. It includes case studies and lessons learned from various industries, impacting a range of stakeholder groups in multiple geographies. The white paper also details the project's successful completion and integration into the World Economic Forum's Reskilling Revolution Platform.

The white paper is structured as follows: The first section introduces the Closing the Skills Gap 2020 Business Commitment Framework, providing a brief overview of the issue and the objectives of the collaboration. The second section explains how different metrics may be aggregated and adapted to measure the success of skilling, reskilling and upskilling programmes. The third section elaborates on the overall impact achieved by the project and learnings from the programmes submitted by participating companies. The final section concludes by highlighting impactful ways to collaborate to close skills gaps, its relevance to all stakeholders, and how these lessons have been integrated into the World Economic Forum's Reskilling Revolution Platform.

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