Australian Skills Quality Authority: annual report 2013-14

This is the third annual report for the Australian Skills Quality Authority (ASQA), which was established on 1 July 2011. This report documents the activities and performance of ASQA from 1 July 2013 to 30 June 2014. The report is presented in seven parts: Chief Commissioner's review; ASQA overview; report on performance; management and accountability; financial statements; appendices and references. The report on performance focuses on the key advances made by ASQA during the year, specifically: completion of an increased number of applications as well as a reduction in average application processing times; completion of the first three reviews in the ongoing Strategic Review program; development and initial implementation of a new program of vocational education and training (VET) Regulatory Reform, designed to reduce the burden of regulation on quality providers and course owners; and implementation of an improved process for handling complaints about training providers.

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