Overview of the Queensland Government's shared service initiative
This report describes the Queensland Government's vision and model for shared services. It provides an overview of the background and development of the Queensland Government's Shared Services Initiative Business Plan. It describes the vision for shared services, the benefits of shared services, transitioning people to shared services, the approach required to build shared services, risk management for shared service implementation, and critical success factors for the shared service initiative.
This report is part of a suite of three documents which comprise the Queensland Government's Shared ... Show more
Queensland. Treasury Department
Published: Brisbane, Queensland, Queensland Government, 2002
Resource type: Government report or paper
Physical description: 35 p.
Access item: Request Item from NCVER
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