Learning orientation index (LOI): a performance indicator to measure organization learning
Organisational learning is the cornerstone of the culture of learning. A learning employee is a valuable asset in any organisation. In this regard, learning means continuously improving competencies that can benefit the organisation. A review of the literature reveals that organisational learning involves a complex and multi-disciplinary approach. Therefore the measurement of the degree of 'learningness' of an organisation is not an easy task. In this paper, learning as a process is discussed. The linkage between market-orientation and quality-orientation is highlighted and the paper explains ... Show more
Authors: Mustapha, Ramlee B.; Idris, Mohd Ashari
Published: Unpublished
Resource type: Conference paper
Physical description: 15 p.
Access item: Request Item from NCVER
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