Privacy notice - collecting personal information (Ask a Librarian form)

The National Centre for Vocational Education Research Limited (NCVER) collects and manages personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles described in the Privacy Amendment (Enhancing Privacy Protection) Act 2012.

Privacy policy

Please refer to our Privacy policy for details on how NCVER collects, manages, uses, discloses, protects, and disposes of personal information.

Privacy contact

For all privacy related enquiries, please contact: NCVER Privacy Officer, E., T. +61 8 8230 8400, NCVER, Level 5, 60 Light Square, Adelaide SA 5000, Australia.

Collection of personal information

This notice is to inform you that by completing and submitting this form, NCVER will receive and hold your personal information in a database on a third party server located within Australia. Your attention is also drawn to the collection of data via webserver logs and Google Analytics. No identifiable personal information is collected. For more information please see NCVER's Conditions of Use.

Use of personal information

NCVER will use your personal information for the purpose of responding to your request. If you opt in to receive information about VOCEDplus and to participate in a user survey, we will also use your personal information for these purposes. User surveys are conducted to improve our website and online services. NCVER does not sell its mailing lists to third parties, and does not disclose personal information to third parties except for the sole purpose of performing an activity related to NCVER's functions.

Information required and why

The personal information collected includes: your name, email address, state, postcode, and country (required fields). Your name and email are necessary to respond to your request. If you have opted in to receive information on VOCEDplus and to participate in a user survey, your name and email address is needed to send you information and to invite you to participate in a user survey. Your geographic location is for administrative and website improvement purposes and will not identify you personally. Providing organisation name, address, and phone number is optional, except if charges apply, in which case the information will be used to bill you for the service requested, and for any related deliveries as relevant.

If you wish you may use a pseudonym for your name. You may also use a non-identifiable email address (e.g. but make sure it is a valid email if you wish to receive email communications. If a charge applies to the service requested, your proper name and address will be needed for billing purposes. Please see NCVER's Privacy policy for information on anonymity and pseudonymity.

Access to and correction of personal information

If you so wish, you may, while your information is retained by NCVER, request NCVER for access to, or for NCVER to change any of your personal information by sending an email to If you have opted in to receive information on VOCEDplus and to participate in user surveys, you may opt out at any time by sending an email to

Lodging complaints

Should you have a concern with the way NCVER manages your personal information, please refer to our Privacy policy for details on how to lodge a complaint and how NCVER will respond and how long this is likely to take.