Activation and integration: working with individual action plans: individual action planning (IAP): resolving tensions and maximising impact in European PES?

Individual action plans (IAPs) have wide and common usage across a range of operational contexts including employment and career counselling. In counselling IAPs are commonly regarded as a way of empowering individuals, underpinned by experiential learning. 'PES to PES dialogue' is the European Commission's mutual learning support program for public employment services (PESs) in the European Union. It aims help increase the capacity and effectiveness of PESs. In the PES context, the role of the employment counsellor is crucial in facilitating and supporting the process of IAPs. This report examines the practice of IAPs in the PES context, the workforce development needs of PES counsellors, the core elements of effective IAPs, and the role of external partners and complementary services. Case studies of the use of IAPs in Slovenia and England are included. Show less