ITO workplace assessment structures and systems: survey and focus group findings: report prepared for the Industry Training Federation Research Network

This is a report on findings from a survey of 33 industry training organisations (ITOs) and five focus groups with 19 ITO representatives - the second phase of a three-phase project entitled ITO Workplace Assessment Structures and Systems. The overall purpose of the project is to explore the different models of workplace assessment used around the world and by ITOs in New Zealand, and to consider the kinds of arrangements that are, and could be, used to support workplace assessors. The findings highlight that ITOs have different understandings or practices related to apparently common terms across ITOs. They also highlight the way in which systems for assessor recruiting, training and managing impact upon the actual practice (and quality) of assessment. The final suggestions made for improving structures and systems are based on this point: that systems exist to support practices, and that systems issues (such as supporting assessor development) cannot be sorted out separately from practice issues (such as whether assessment is a compliance activity or a learning investment).

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