Return on Training Investment: an environmental scan and literature review

Return on Training Investment (ROTI) is an accounting-based method of comparing the costs and benefits of training by converting all costs and benefits to financial measures. ROTI reveals how many dollars the investor gets back for every dollar invested in training. There is more to ROTI depending on the nature and context of the training, the benefits or returns, the investments or costs, and the beneficiaries and stakeholders and, consequently, there is no 'one way' to conduct or demonstrate ROI. This literature review aims to cover the various aspects of ROTI from the most current information sources. The term ROTI is used most commonly by employers and businesses, and there is not much literature relating to the concept of ROTI from the perspective of individuals, trainers, or society in general. A large proportion of this literature review is from the employer's perspective and particularly from traditional industries such as manufacturing and sales where measurement of training investment is easiest. The sections of the review are: Introduction to ROTI; The importance of ROTI; The current state of ROTI; Training costs and returns; Return on Investment (ROI)/ROTI models; Elements of a ROTI analysis plan; ROTI tools, services and resources; ROTI research; Synthesis.

A companion publication, 'A consumer's guide to ... return on training investment' may be found at TD/TNC 69.100. Show less