Automation hits the knowledge worker: ChatGPT and the future of work
The advent of Large Language Models (LLMs) like ChatGPT has sparked debates about their potential to automate knowledge work and transform the world of work. This policy brief examines the current and potential impact of LLMs on knowledge workers. The brief makes clear that while attention is often on job displacement, the larger effect is likely to be on the transformation of the day-to-day tasks of knowledge workers. It also discusses the importance of not only focusing on job quantity, but also job quality. Drawing on historical examples, the brief argues that technology is neither inherent ... Show more
Authors: Berg, Janine; Gmyrek, Pawel
Published: New York, New York, UN Division for Sustainable Development Goals, 2023
Resource type: Report, paper or authored book
Physical description: 5 p.
Access item:
https://sdgs.un.org/documents/berg-automation-hits-knowledge-worker-chatgpt-and-future-work-52431
