ICT for work: digital skills in the workplace

The digitisation of the economy is one of the most important drivers behind the profound transformation of the labour market and the way people work, which is thought likely to become even more significant in the years to come. This new paradigm represents a major challenge for employers, workers and public authorities, and the challenges needs to be fully understood in order to identify the most appropriate policy options to transform them into opportunities for all. This report presents findings from a study launched by the European Commission, DG CONNECT and carried out by Ecorys and Danish Technological Institute in 2015-2016. The study was designed to examine the transformation of jobs in the digital economy in the European Union. It investigated the penetration of digital technologies into workplaces, the digital skills required by employers and the digital skills currently available in workplaces. In this light, an employers' survey and qualitative interviews on the impact of information and communication technology (ICT) on job quality were carried out. Rooted in an extensive review of academic and scientific literature, existing surveys and data from other statistical sources, this study aims to fill existing research gaps.

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