Challenges for HR managers to retain the employees working in BPO industry
In India the [business process outsourcing] BPO sector is one of the fastest growing sectors contributing [a] major share to [the] Gross Domestic Product. Factors such as economy of scale, cost advantage and superior competency have all lead to the growth of the BPO industry in India. The BPO boom in India can be credited to cheap labour cost and [a] huge talent pool of skilled, English speaking professionals. The report of [National Association of Software and Services Companies] NASSCOM has revealed that the geographic location and investor friendly tax structure in India [have made it a suc ... Show more
Authors: Tulasi, Aravinda; Garlapati, Venkata Ravi Kumar
Published: [Bangalore, India], International Research Association of Computer Science and Technology, 2014
Resource type: Article
Access item:
http://www.iracst.org/ijcbm/papers/vol3no22014/15vol3no2.pdf
