The evolution of the student as a customer in Australian higher education: a policy perspective
In 2014, the Australian Federal Government attempted to de-regulate higher education fees so as to allow universities to set their own tuition fees. The associated public debate offer critical insights into how the identity of a student as a 'customer' of higher education is understood and deployed when developing higher education policy. This paper uses the 2014 Australian higher education reforms as a lens through which to further scholarly research into the student-as-customer metaphor and to see how it is influenced by the perceptions and understandings of policy actors external to the hig... Show more
Authors: Pitman, Tim
Published: Amsterdam, Netherlands, Springer Netherlands, 2016
Resource type: Article
Access item: Publisher or alternative source
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