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Employer choice and job quality: workplace innovation, work redesign, and employee perceptions of job quality in a complex health-care setting

This article examines employer choice in relation to job quality (JQ). Acknowledging the important role of market, ... Show more
This article examines employer choice in relation to job quality (JQ). Acknowledging the important role of market, institutional, and technological constraints, the authors highlight the role of employer agency in shaping JQ by reporting on an employer-led service redesign initiative in hospital pharmacy services in Scotland. This redesign initiative aimed at upskilling employees and redirecting their work effort toward high value-added, patient-facing work using robotics implementation. The article provides a critical assessment of the success of the initiative in enhancing JQ and explores a range of factors constraining and shaping employers' JQ choices.
Published abstract reprinted by permission of the copyright owner. Show less

Authors: Findlay, Patricia; Lindsay, Colin; McQuarrie, Jo; Bennie, Marion ... [+] Show more

Date: 2017

Geographic subjects: Scotland; Great Britain; Europe

Resource type: Article

Journal title: Work and occupations

Subjects: Employment; Quality; Industry ... [+] Show more
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What every worker wants?: evidence about employee demand for learning

In order to boost learning, recent UK governments have invested in trade union-led workplace learning. Investing in... Show more
In order to boost learning, recent UK governments have invested in trade union-led workplace learning. Investing in the supply of learning is useful but ignores the demand for learning by workers, about which there is little research. This paper addresses this lacunae by analysing worker demand for learning, which workers want learning, what learning is demanded and why, and what factors might best lever learning. Data come from two surveys of potential learners and union learning representatives. Findings reveal a large demand for learning and that unions can lever this learning. Findings also suggest further policy development to address problems associated with union-led learning.
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Authors: Findlay, Jeanette; Findlay, Patricia; Warhurst, Chris

Date: 2012

Geographic subjects: Great Britain; Europe

Resource type: Article

Journal title: British educational research journal

Subjects: Industry; Workforce development; Research ... [+] Show more
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Opportunity knocks?: the possibilities and levers for improving job quality

This article focuses on demands and interventions to improve or maintain job quality. There is a need for better un... Show more
This article focuses on demands and interventions to improve or maintain job quality. There is a need for better understanding of what can be done, by whom, and with what impacts. The article provides a framework for reflection focused on interventions within and outwith the workplace. Drawing on secondary data, it outlines the renewed policy and academic interest in job quality, examines the multilevel reasons for intervention and the factors that shape this intervention, and evaluates the loci of intervention. On the basis of the evidence to date, it argues that there is scope for intervention and that intervention can be effective.
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Authors: Findlay, Patricia; Warhurst, Chris; Keep, Ewart; Lloyd, Caroline

Date: 2017

Resource type: Article

Journal title: Work and occupations

Subjects: Employment; Quality; Governance ... [+] Show more
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The consequences of caring: skills, regulation and reward among early years workers

The persistence of gendered pay inequality raises questions as to what sustains it. Recent contributions highlight ... Show more
The persistence of gendered pay inequality raises questions as to what sustains it. Recent contributions highlight the role of low skills visibility and valuation in pay inequality in predominantly female occupations. This article examines the skills and rewards of early years workers, the organizational processes through which their skills are measured and rewarded and the institutional and organizational influences on grading and pay systems. The article does so at an important juncture when the importance and regulation of the ‘early years’ sector has increased significantly and following pay equality initiatives. It concludes that while the application of more systematic forms of skill and job measurement has improved the relative rewards of nursery nurses, gendered constructions of their caring skills contaminate evaluation of their educational role such that undervaluation of their work persists. This finding raises implications for other work that incorporates caring skills.
Published abstract reprinted by permission of Sage Publications. Show less

Authors: Findlay, Patricia; Findlay, Jeanette; Stewart, Robert

Date: 2009

Geographic subjects: Europe; Great Britain

Resource type: Article

Journal title: Work, employment and society

Subjects: Gender; Industry; Skills and knowledge ... [+] Show more

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Employer choice and job quality: workplace innovation, work redesign, and employee perceptions of job quality in a complex health-care setting

What every worker wants?: evidence about employee demand for learning

Opportunity knocks?: the possibilities and levers for improving job quality

The consequences of caring: skills, regulation and reward among early years workers