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The main themes of the 2009 forum were to: (1) gain an understanding of how higher education institutions and [quality assurance] QA agencies' quality procedures and practices take into account the diversity of institutional missions and profiles; and (2) explore how internal and external quality assurance processes may stimulate or hinder creativity and innovative practices in higher education. This publication gathers together a representative sample of the contributions to the forum.

Edited excerpt from publication.

The papers are as follows: Higher education between the masses and the market: an outsider's reflections about trends in quality assurance / Pedro Nuno Teixeira; 2009 Bologna stocktaking findings on higher education quality assurance / Andrejs Rauhvargers; External quality assurance in the [European Higher Education Area] EHEA: quo vadis?: reflections on functions, legitimacy and limitations / Jon Haakstad; Indicators we live by?: on the quantity-quality dilemma / Johan Falk; Innovation, learning and quality assurance: mission impossible? / Bjorn Stensaker; External quality assurance and accreditation: is there still room to think outside the box? / Evelyn Knoors, with contributions of Ilse Verachtert and Ian Segal; Acronym soup: institutional diversity and the development of quality assurance in Ireland / Bartley Rock; Why respecting diversity and creativity is essential in quality assurance and accreditation processes: observations and experiences from the field of music / Linda Messas and Martin Prchal; Quality assurance alignment / Pedro Lourtie; Quality assurance and internal institutional diversity / Heinz Lechleiter; Quality assurance: a departmental administrator's view / Anne K. Craven. Show less

The main aim of the 2010 forum was to examine how quality assurance tools and processes implemented at institutional and agency level: (1) relate to European and national level policy discussions and decisions; and (2) interact with and support institutional quality assurance frameworks and quality culture. This publication gathers together a representative sample of the contributions to the forum.

Excerpt from publication.

The papers are as follows: One fleet, many ships, same destination? / Peter Williams; Fifteen years of quality assurance in Europe: lessons learnt / Andree Sursock; 2005-2010: five years of student participation in quality assurance in Spain / Francesc Marc Esteve Mon, Fernando Miguel Galan Palomares and Maria Cristina Pastor Valcarcel; New paradigm for quality assurance / Jon Haakstad; Quality culture in higher education: from theory to practice / Dries Berings, Zjef Beerten, Veerle Hulpiau and Piet Verhesschen; No short cuts in quality assurance: theses from a sense-making perspective / Oliver Vettori and Manfred Lueger; Can we make the bureaucracy of monitoring the quality of a university's learning and teaching more acceptable? / Kath Hodgson; Partners or counterparts?: student involvement in management and quality assurance at Lund University / Christian Strahlman. Show less