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Taylor, Sandra C.

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Computer training and individual differences: when method matters

This study examined individual preferences for three common software training methods: computer-based training (CBT... Show more
This study examined individual preferences for three common software training methods: computer-based training (CBT), video tutorials, and instructor-led classroom training. Two hundred and sixty-three licensed users of a software product were interviewed by phone and asked about their perceptions of the usefulness of the training methods. Results indicate that CBT and instructor-led classroom training are perceived to be more useful than videos and that CBT may be an effective and lower-cost substitute for classroom training for some groups of computer users.
Published abstract reprinted by permission of the copyright owner Show less

Authors: Harp, Candice G.; Taylor, Sandra C.; Satzinger, John W.

Date: 1998

Resource type: Article

Journal title: Human resource development quarterly

Subjects: Skills and knowledge; Technology; Students ... [+] Show more