Digital labour platforms and the future of work: towards decent work in the online world


Permanent URL for this page:



The emergence of online digital labour platforms has been one of the major transformations in the world of work over the past decade. This report focuses on web-based platforms, wherein tasks can be outsourced by businesses and other clients through an open call to a large, flexible workforce ('crowd'), which is geographically dispersed around the world. The report provides one of the first comparative studies of working conditions on five major microtask platforms that operate globally. It is based on an ILO survey covering 3,500 workers living in 75 countries around the world and other...  [+] Show more

Subjects: Technology; Labour market; Employment; Career development; Quality

Keywords: Future; Online system; Informal sector; Work organisation; Temporary employment; Labour force; Working conditions; Quality of working life; Work life balance; Conditions of employment; Recruitment; Employer employee relationship; Case study

Published: Geneva, Switzerland: International Labour Office, 2018

Physical description: xx, 134 p.

Access item:

ISBN: 9789220310243 (print); 9789220310250 (web pdf); 9789220310267 (epub)

Resource type: Report, paper or authored book

Document number: TD/TNC 133.847

Show Extra Info
QR Code for