International peer review benchmarking for quality higher education: proof of concept 2015 - an overview of the process and illustrative outcomes

Printer-friendly versionPrinter-friendly version

Permanent URL for this page:

Author: Booth, Sara


This report provides an account of a proof of concept of an international process benchmarking exercise involving seven universities from New Zealand, Australia and the United Kingdom. The type of benchmarking used in this project, process benchmarking, is a form of benchmarking that focuses on how results are achieved. It aims to examine, compare and improve performance of processes used in operations through a process of internal evidence-based self-review using a structured framework and then evaluative conversations around collated material from that framework. It is explicitly...  [+] Show more

Subjects: Quality; Higher education; Performance; Research

Keywords: Benchmarking; Performance indicator; Comparative analysis

Geographic subjects: Oceania; New Zealand; Australia; Europe; Great Britain

Published: Wellington, New Zealand: Ako Aotearoa (National Centre for Tertiary Teaching Excellence), 2015

Physical description: ii, 42 p.

Access item:

ISBN: 9781927202883; 9781927202876 (online)

Resource type: Report

Rights: This work is published under the Creative Commons 3.0 New Zealand Attribution Noncommercial Share Alike Licence (BY-NCSA). Under this licence you are free to copy, distribute, display and perform the work as well as to remix, tweak, and build upon this work non-commercially, as long as you credit the author/s and license your new creations under the identical terms.

Call number: TD/TNC 123.247

Show Extra Info
QR Code for