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Raising the bar: designing and implementing innovative contracted-out employment services in OECD countries

Two out of five OECD countries contract out some of the job brokerage and counselling functions of publicly financed employment services using outcome-based payment models. This paper examines several important aspects related to the design and implementation of such outsourcing. First, innovative payment models can improve incentives for external providers to offer training and more effective services for hard-to-place clients. Second, providing forward guidance to providers and accounting for contingencies can mitigate their risks, e.g. of being underpaid relative to expenses incurred, thus ... Show more

Authors: Vodopivec, Matija

Published: Paris, France, OECD, 2023

Resource type: Report, paper or authored book

Physical description: 57 p.

Access item: https://doi.org/10.1787/c7a819e8-en

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