A practical analysis of blended training efficacy on organizational outcomes


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Purpose: The purpose of this paper is to contribute to the literature of blended learning by practically implementing best practices in employee training. Design/methodology/approach: In response to the [Coronavirus Disease 2019] COVID-19 pandemic, an organization had modified its training procedures over the course of three years to improve employee and organizational outcomes. Employee candidates who were onboarded into sales positions during the years 2019-2021 were given the opportunity to learn the content in an online format and subsequently evaluated prior to their in-person...  [+] Show more

Subjects: Outcomes; Evaluation; Workforce development

Keywords: Analysis; Learning method; Online learning; Organisational objective; Training evaluation; Training method; Workplace education and training; Case study

Geographic subjects: China; Asia

Published: Bradford, England: Emerald Publishing, 2022

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Journal volume: 54

Journal number: 4

Journal date: 2022

Pages: pp. 637-646

ISSN: 0019-7858

Resource type: Article

Peer reviewed: Yes

Document number: TD/TNC 151.493

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