Training satisfaction relative to turnover intention: the mediating role of employee loyalty


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Author: Albtoosh, Qais; Ngah, Abdul Hafaz; Yusoff, Yusliza Mohd


Purpose: The purpose of this study is to focus on Turnover intention (TI) which is gaining significance in the Jordanian government sector as well as in many other international institutions. Organizations tend to seek valuable benefits from the human resource capital they have to achieve their competitive advantages. However, TI becomes a global issue as well as in Jordanian public context. The research framework of this study is based on the satisfaction and social psychological literature. Design/methodology/approach: By applying the convenience sampling method, data were collected...  [+] Show more

Subjects: Workforce development; Teaching and learning; Outcomes

Keywords: Labour turnover; Human resources; Human capital; Client satisfaction; Career change; Training objective; Training evaluation

Geographic subjects: Jordan; Middle East

Published: Bradford, England: Emerald Publishing, 2022

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Journal volume: 54

Journal number: 4

Journal date: 2022

Pages: pp. 545-565

ISSN: 0019-7858

Resource type: Article

Peer reviewed: Yes

Document number: TD/TNC 151.488

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