Leveraging innovative technology in literacy and education programmes for refugees, migrants and internally displaced persons

Poor literacy skills can result in exclusion and reduce people's capacity to participate in political, social, cultural and economic life. This is important for migrants, refugees and internally displaced persons (IDPs) who seek to live and work in a dignified, safe and fair environment and to be engaged members of their new communities. The number of refugees, migrants and IDPs has grown considerably over the past 10 years. More open access to learning opportunities and high-quality learning materials can be created through the effective and meaningful use of information and communication technologies (ICTs), such as radio, television, mobile phones and personal computers, and more advanced technologies such as big data and artificial intelligence. Moreover, ICTs are already being used to improve health and intercultural understanding, language learning, literacy development, communication skills, and digital skills and competences.

This compilation of 21 case studies highlights efforts from around the globe to use ICTs in innovative and effective ways to offer literacy and educational opportunities to young and adult refugees, migrants and IDPs. It will be useful to policy-makers, programme providers, international organizations, civil society and anybody interested in implementing the commitment to offer inclusive, high-quality education to the most vulnerable.

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