Telepractice in family work study: a research project into online service delivery

Share

Permanent URL for this page: http://hdl.voced.edu.au/10707/580470.

Author: Reimer, Elizabeth C.; Nixon, Karen

Abstract:

Since the onset of the coronavirus (COVID-19) outbreak in early 2020, the Australian Government has implemented its social distancing policy to limit the spread of the virus throughout the community. While necessary to protect the health of Australians, this policy has substantially changed the way family workers have engaged with clients. Out of necessity, family workers have been required to experiment with alternative modes of service delivery. This includes being required to conduct the bulk of service delivery online and over the telephone. While this has created new opportunities...  [+] Show more

Subjects: Industry; Workforce development; Technology; Quality

Keywords: Delivery system; Online system; Quality assurance; Best practice; Social aspects; Practitioners; Perception; Work environment; Education and training needs

Geographic subjects: Australia; Oceania

Published: Sydney, New South Wales: Fams and Southern Cross University, 2020-2021

Physical description: various pagings

Access item:

https://fams.asn.au/research/

Also called: Telepractice in family work study: rapid literature review; Telepractice in family work study: findings from Fams' 'in conversation with' sessions; Telepractice in family work study: summary interim findings of worker focus groups; Telepractice in family work study: the pixelated experiences of workers and managers; Telepractice in family work study: the pixelated experiences of workers and managers: summary discussion paper

Resource type: Report

Document number: TD/TNC 145.173

Show Extra Info
QR Code for https://www.voced.edu.au/content/ngv%3A90997