The nature of learning being facilitated by frontline managers


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Author: Cohen, Jay


This article, which is based on research conducted at five Australian organisations, explores the role frontline managers play in promoting and facilitating learning at work, an area in the field of workplace learning and human resource development that has not been extensively researched. This article provides a brief review of the literature, outlines the theoretical framework and research methodology and design utilised, and presents the research findings and a brief discussion. The results of this study suggest that frontline managers, who were considered leaders of learning within...  [+] Show more

Subjects: Workforce development; Management; Teaching and learning

Keywords: Workplace learning; Workplace education and training; Managers; Informal learning; Learning culture

Geographic subjects: Australia; Oceania

Published: Abingdon, England: Taylor and Francis, 2013

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Journal volume: 16

Journal number: 5

Journal date: November 2013

Pages: pp. 502-518

ISSN: 1367-8868, 1469-8374 (online)

Resource type: Article

Peer reviewed: Yes

Document number: TD/TNC 115.67

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