VET E-portfolio privacy impact assessment research report: determining the privacy requirements for e-portfolio use in the Australian VET sector

E-portfolios are becoming increasingly popular in the vocational education and training (VET) sector, however, if not managed well, may also have a significant impact on learner privacy. The Australian Flexible Learning Framework engaged Information Integrity Solutions Pty Ltd (IIS) to conduct a privacy impact assessment (PIA) of the use of e-portfolio systems in the VET sector. This PIA involved the consideration of e-portfolio service provider obligations arising from privacy law. As part of the PIA, an assessment of privacy risks associated with e-portfolios from the learner's...  [+] Show more

E-portfolios are becoming increasingly popular in the vocational education and training (VET) sector, however, if not managed well, may also have a significant impact on learner privacy. The Australian Flexible Learning Framework engaged Information Integrity Solutions Pty Ltd (IIS) to conduct a privacy impact assessment (PIA) of the use of e-portfolio systems in the VET sector. This PIA involved the consideration of e-portfolio service provider obligations arising from privacy law. As part of the PIA, an assessment of privacy risks associated with e-portfolios from the learner's perspective was undertaken, together with the consultation of key VET stakeholders who are currently implementing e-portfolio systems or who have related interests in the use of e-portfolios. Three key risk factors related to the handling of personal information in relation to the use of e-portfolio systems were identified: (1) the extent of learner-generated content; (2) learner control of access to e-portfolio content by third parties; and (3) the dynamic and online nature of e-portfolio systems. Recommendations to assist in the continuing development of sound privacy practices for e-portfolio service providers are made under the following areas: fair risk allocation; focus on learner education and support; user testing of guidelines; and use of third party service providers. Based on its analysis and conclusions of the PIA, IIS considers that guidance for e-portfolio service providers and RTOs in a number of areas may be relevant. These issues are considered further in the 'VET E-portfolio privacy draft guidelines'.

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