Roles of informal workplace trainers in different organizational contexts: empirical evidence from Australian companies

Informal workplace trainers help employees learn what they need to know and do in order to get their job done. Little is known about the actions of informal workplace trainers, who may be colleagues or supervisors. This study provides an empirical basis for actions undertaken by informal workplace trainers. A total of 350 Australian enterprises were interviewed by telephone. Actions of informal workplace trainers were measured using a list of 32 statements based on prior qualitative research. Three factors were found to describe core role dimensions: support, structure, and performance. Also, ... Show more

Authors: Poell, Rob F.; Krogt, Ferd J. van der; Vermulst, Ad A.; Harris, Roger ... [+] Show more

Published: San Francisco, California, Jossey-Bass, 2006

Resource type: Article

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