Part of the broad concept of competency, which includes all aspects of work performance as represented by:
- task skills — the ability to perform individual tasks
- task management skills — the ability to manage a number of different tasks/operations/activities within the job role or work environment
- contingency management skills — the ability to respond to irregularities and break downs in routine
- job/role environment skills — demonstrating the ability to deal with responsibilities and expectations of the workplace, including working with others.