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This kit aims to assist workplace assessors and trainers in accurately identifying language, literacy and numeracy (LLN) requirements within training packages. It includes a video, CD-ROM and booklet. The 18 minute video introduces three employees of the Sydney Opera House, David Ngan, a technical support worker, Siosi Gustave, from costings/event management and Tanya Fitzgerald, a team leader in customer service. They are assessed by Isabella, the workplace assessor, against appropriate competency standards from the Entertainment Industry Training Package. The CD-ROM is designed to be used with the video and contains information and activities that expand on issues raised in the video. The CD explores how LLN can affect assessment and the responsibilities of an assessor regarding LLN. The CD further investigates how to identify the candidate's LLN capabilities. The workbook is intended to be used with the CD and video and contains a hard copy of exercises and learning activities for the learner to complete. The first part of the booklet relates to the three case studies and explores the role of Isabella, the workplace assessor. The second part of the booklet contains additional learning activities with suggested strategies that are designed to help assessors to deal more effectively with the many LLN issues that can arise during an assessment process.