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This resource uses a case study approach to demonstrate how to design assessment processes to assess communication competencies as part of a whole job. It has been developed to support the National Food Processing Industry Training Package with input from workplace assessors in food industry settings and should be read in this context. This resource has been developed for use by workplace assessors to assist in the conduct of assessments and the design/customising of assessment tools. It provides advice and examples of how to build assessment of communication competencies into job based processes and includes strategies for designing and conducting assessments to take into account the needs of workers who may ahve difficulty reading and writing in English. There are four sections: Section 1 explains how communication competencies are defined in the National Food Industry Training Package and how they can be customised tio suit the needs of individual workplaces. Section 2 defines whole job/job-based assessment and how communciation competencies can be assessed that way. Section 3 provides examples of how the issues of Section 2 were addressed in some workplaces. Section 4 reports on feedback from workplace assessors who have used this approach. Appendices includes useful contacts, references, project lists and worksheets that workers in the National Food Industry will find informative.