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Written for Blundstone Australia in Hobart, this guide aims to help facilitators to contruct and conduct a program to assist workplace trainers to learn how to implement the strategies put forward in the report titled, 'Helping our people to participate' (#3561). The report, 'Helping our people to participate' was written to help workplace trainers and assessors to: - identify and assist employees who may have some difficulties with some aspect of communication at work - analyse documents to assess their user-friendliness - write user-friendly documents in plain English. The 'Facilitator's guide' includes a suggested program of what to cover in each session. For each session, purpose, learning outcomes, materials needed, duration and content outline are given. There are also master copies of activity sheets and checklists for photocopying.