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This presentation outlines the effects of the knowledge economy and discusses the motivations for closing the divide between those who have access to technology and those who don't. It shows that technology is merely the tool for connecting, communicating, collaborating and commerce, and that its application is for the benefit of people and organisations. It also lists the benefits of closing the digital divide and outlines four key steps to do so, and goes on to list 21st century competencies. In conclusion, it highlights the challenges and opportunities to be faced.