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Communication and catering competencies: a case study of literacy and numeracy inclusion in a training package

This project forms part of the national research undertaken in 1999 by the Adult Literacy and Numeracy Australian Research Consortium (ALNARC), into effects of the incorporation of English language, literacy and numeracy competencies into the competency standards of training packages. The Tasmanian project was conducted by the Tasmanian ALNARC centre, at the Centre for Research and Learning in Regional Australia, University of Tasmania, Launceston. Implementation of training packages in Tasmania is occurring in an ageing, regional/rural context, often involving special needs groups. This study reports on aspects of a training package which is being used widely in Tasmania, this being Hospitality. Incorporating explicit reference to literacy and numeracy skills in the competency standards format of training packages is an important step towards ensuring that the packages accurately reflect this vital aspect of workplace tasks. This study examines the implementation of the training package and examines the inclusion in it of literacy and numeracy competencies. It also examines the literacies of the workplace and of the training, and in this context considers aspects of delivery of certain units of the Community Services Training Package, still in a transitional stage from the curriculum-based system, because hospitality and community services training occurs simultaneously at many sites in regional/rural areas.

This project forms part of the national research undertaken in 1999 by the Adult Literacy and Numeracy Australian Research ...  Show Full Abstract  

Authors: Millar, Pat; Falk, Ian
Date: 2000
Geographic subjects: Oceania; Australia
Resource type: Report
Subjects: Literacy; Numeracy; Language;

VITAL Object