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This issue includes the following training related articles: 'The business of education' by Steve Coomber (p. 16-17), in which the author visits the Open University Business School as part of a series focusing on business schools; 'The rise of social learning' by Martin Addison (p. 18-19), in which US e-learning guru Elliot Masie answers questions on learning and leadership in the fourth of a series of learning technology webinars run in conjunction with Video Arts; 'Back to basics' by Hayley Dalton (p. 20), in which the author explains what the new functional skills qualifications mean for trainers and employers; 'Talking about the future of [learning and development] L&D' by Martin Kornacki (p. 22), in which the author talks about TJ's L&D2020 project entering its second phase; 'Speaking of diversity' by Martin Kornacki (p. 25-27), in which the author talks to former NBA Star John Amaechi about his new role as a learning and development consultant specialising in diversity; 'Mind your training' by Charles Jacobs (p. 29-33), in which the author explains how brain science can make training better; 'Climate of change' by Julian Dable (p. 35-37), in which the author cuts through the hype surrounding e-learning to find that it is not being hampered by the recession; 'Mapping out the future' by Jackie Orme (p. 38-41), in which the author shares her focus on the future of the profession and the ways the Chartered Institute of Personnel and Development is determined to help equip learning and development for the future; 'Tackling the pressure points' by Martin Belton (p. 42-43), in which the author finds that recent research reveals the need for informal learning to be formalised.