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'Training Australia magazine' is an independent training resource for individuals and enterprises responsible for organisational and human resources development. This issue contains several brief training-related articles: 'Technology enhanced learning: the good, the bad, and the ugly' by Itiel E. Dror (p. 6, 8, 10-11); 'Can you become a creature of new habits?' by Janet Rae-Dupree (p. 120); 'Thinking mentoring? Consider the online option' by Kim Rickard (p. 14-15); 'The heart of success' by Adelina Mostafa (p. 16-17); 'Investing in next-generation skills - how Telstra is producing a workforce for the future' by John Clifford (p. 20-21); 'Learning and knowledge in the year 2020: where will we be?' by Sarah O'Brien (p. 22-23); 'From user-centred to user-generated learning' by Matt Moore (p. 24-25); 'Is your organisational knowledge about to retire on you?' by Arndria Seymour (p. 26-27); 'The top 12 leadership training mistakes' by James Adonis (p. 28-29); Interview with H.R. Shiever, Managing Director, Citrix Online Asia Pacific, about web conferencing and online training (p. 30-31); and 'Does your organisation need Learning 2.0?' by Rob Wilkins (p. 33-34).