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Development of training program for improvement of vocational counseling in public employment agency in Japan

The Japan Institute for Labour Policy and Training (JILPT) developed a training program called 'Case study program' to improve vocational counseling. This is one of the programs in the 'Professional training course for career consultant development' for employees who engage in vocational counseling and job introduction at public employment agencies (hereafter called 'counselors'). There are three steps in this program: (1) clarification: by utilizing a software program called 'System for preparing and analyzing transcripts on vocational counseling and job introduction' (hereafter called 'system'; Kayano, 2006; Kayano and Matsumoto, 2006; JILPT, 2007; Kayano, 2008), this process allows the counselors to analyze transcripts from their own vocational counseling and become aware of the kinds of linguistic expression and its frequency of use from the standpoint of linguistic expression for career concept; (2) improvement: this process allows the counselors to examine what kinds of linguistic expression they should use and how often they should use them based on the results from [the first step] and to try out the results in actual counseling sessions and confirm the effects of that tryout by using the scaling; and (3) sharing: this process allows the counselors to share their experiences by reporting to JILPT, which organizes the report as counseling case studies and offers feedback to the individual counselors. The JILPT began developing 'Case study program' from 2004, and implemented it as a training program targeted for counselors at the Labour College, the JILPT's training institution. As of March 2008, 209 counselors have taken the training program and approximately 90 are expected to take the training program during this fiscal year. This report will explain the background of this research and 'Case study program', and will further discuss the improvement of 'Case study program'.

The Japan Institute for Labour Policy and Training (JILPT) developed a training program called 'Case study program' to ...  Show Full Abstract  

Authors: Kayano, Jun
Conference name: Japan Institute for Labour Policy and Training Seminar
Corporate authors: Japan Institute for Labour Policy and Training (JILPT)
Date: 2008
Geographic subjects: Asia; Japan
Resource type: Conference
Subjects: Industry; Workforce development; Career development;

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