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The entire world has become a global village and the level of operational and competitive requirements have risen to world class and globally competitive status. Now-a-days, a major threat in our country is that of brain drain which many occur very rapidly in the near future due to attraction of good quality students to foreign universities. It is, therefore, necessary for the Indian technical education system to change its face by improving the standards and offer world-class quality technical education matching the global standards so as to attract the students to Indian technical educational institutions. At present, most of the manufacturing sectors are gaining more benefits by the adoption of quality concepts like Total Quality Management (TQM), ISO9001:2000 quality management system, six-sigma, kaizen, 5S and others, which are now being tried in the service sector of education also. Integrated TQM is nothing but a bundle of global management practices such as Knowledge Management, ISO9001:2000 system, Lean Management, Six-Sigma (DMAIC methodology) and TQM concepts. In this paper, we have proposed a model for world class education. The aim of this paper is to discuss the integrated TQM practice for achieving global quality in technical institutions.
The entire world has become a global village and the level of operational and competitive requirements have risen to world ... Show Full Abstract
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Authors: Pandi, A. Pal; Rao, U. Surya Date: 2007 Geographic subjects: Asia; India Journal title: Indian journal of training and development Resource type: Article Subjects: Quality; Higher education; Providers of education and training; |
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VOCEDplus is produced by the National Centre for Vocational Education Research (NCVER), which together with TAFE South Australia, is a UNESCO regional Centre of Excellence in technical and vocational education and training (TVET). VOCEDplus receives funding from the Australian Government Department of Education, Employment and Workplace Relations (DEEWR).