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Revisiting technical workers: professional and organisational identities in the software industry

This paper eradicates some of the myths of software workers as prototypes of the knowledge worker. Based on qualitative and quantitative research conducted in five Information Technology (IT) organisations, it examines how the factors of education, skill level and work role determine the opportunities presented to these workers, and how they are associated with differing levels of organisational identity. At the same time, the data reveal a consistently high professional identity, regardless of work role and qualifications.

This paper eradicates some of the myths of software workers as prototypes of the knowledge worker. Based on qualitative and ...  Show Full Abstract  

Authors: Marks, Abigail; Scholarios, Dora
Date: 2007
Journal title: New technology, work and employment
Resource type: Article
Subjects: Qualifications; Skills and knowledge; Technology;

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