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Emotional intelligence of Malaysian teachers: implications on workplace productivity

Recent literature has shown that there is an increasing number of employers who begin to recognize the importance of emotional intelligence (emotional quotient; EQ) in the workplace. Emotional intelligence is the ability to sense, understand, and effectively use the power of emotions to guide, motivate, and even influence others. Emotional outbursts in the workplace can negatively affect the organization in terms of productivity, representation, and profitability. Thus, the purpose of this study was twofold: (a) to explore the domains and subdomains of emotional intelligence specific to Malaysian context, and (b) to examine the relationship among the domains of emotional intelligence of Malaysian teachers and their implications on workplace productivity. Results from the study suggest additional domains (spirituality and maturity) and subdomains (intention, interest, compassion, and helping others) that describe emotional intelligence of the Malaysian teachers.

Recent literature has shown that there is an increasing number of employers who begin to recognize the importance of ...  Show Full Abstract  

Authors: Ishak, Noriah Mohd; Mustapha, Ramlee B.; Mahmud, Zuria;
Date: 2006
Geographic subjects: Asia; Malaysia
Journal title: International journal of vocational education and training
Resource type: Article
Subjects: Research; Employment; Performance;

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