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The Leadership and Management Development Programme (LMDP) was developed to improve leadership and management capability in private and voluntary sector enterprises with between 20 and 250 employees. It provides for the personal development of owner/managers, managing directors or other key directors and managers responsible for business success. Key to the LMDP is the role of the intermediaries who introduce managers to the program and help them assess their personal development requirements, using an approved diagnostic tool. The Department for Education and Skills (DfES) commissioned an evaluation of the LMPD in six pathfinders established across England. The evaluation was to provide analysis on the characteristics of the pathfinders and any lessons to inform the national roll out of the program. The evaluation covered two main stages. The first was primarily concerned with early design and implementation issues and the second again covered these issues, but with more emphasis on the outputs, outcomes and impacts on managers and intermediaries. This report covers the second stage of the evaluation. The experience of the pathfinder business link operators (BLOs) suggests that, although broad national aims, guidelines and requirements are important, flexibility is required to enable individual BLOs to develop models appropriate to their own opportunities, circumstances and resources. While the pathfinder areas have made progress and increased the rate of take-up, the number of managers completing their personal development plans (PDPs) has been relatively low against targets.