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This is the final report of the research project 'Success factors in informal learning: young adults' experiences of literacy, language and numeracy'. [The project focuses on informal education and the development of socially-excluded young adults' literacy, language and numeracy skills]. The report covers the activities from phase two of the project (April 2004 to March 2005) and the overall findings of the research. Research activity in phase two included: a consultation exercise on practitioners' training needs and strategies to address them; further work to explore accreditation and recognition of achievement; co-ordination of the work of a Resources Consultation Panel to review teaching and learning materials currently in use; and recommendations based on their findings. The report brings together the findings of both phases of the research project, and makes recommendations for both policy and practice. The report also presents the framework of critical success factors for developing literacy, language and numeracy (LLN) among young adults through informal learning.