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This book aims to help organisations in both public and private sectors, to prepare for issues arising from the ageing of the workforce and the changing nature of the workplace. It comprises contributions from nationally recognised experts, identifying the most crucial issues facing American society as it prepares for an increasingly ageing workforce. Issues identified include: recruiting and retaining older workers; training older workers; career development for older workers; enhancing intergenerational relations; health and older workers; pensions and older workers; and redefining retirement. Each issue is addressed from two perspectives, those of leaders in the field and of academics from fields such as psychology, sociology and law. Recommendations are proposed for enhancing individual and organisational performance with an ageing workforce. The editors provide a brief synthesis at the end of each part, which support the synthesis and strategies presented in the final chapter of the book. Part one, 'Prologue', details the methodology used to select the issues that form the chapters of the book and their authors. Part two, 'Setting the stage', provides the context and contains the following chapters: The workforce of tomorrow / Howard N. Fullerton (p. 14-25); The workplace of tomorrow / Dave Patel (p. 26-33). Part three, 'Critical issues', contains the chapters for each of the seven identified issues. Issue one, 'Recruiting and retaining older workers', contains: Academic perspectives on recruiting and retaining older workers / Mary Anne Taylor, Kenneth S. Shultz, and Dennis Doverspike (p. 43-50); Effective strategies for recruiting and retaining older workers / Catherine D. Fyock (p. 51-59). Issue two, 'Training older workers', contains: Academic perspectives on training older workers / Patricia A. Simpson (p. 62-69); Effective strategies for training older workers / Suzanne Dunn (p. 70-78). Issue three, 'Career development for older workers', contains: Past and future directions for career development theory / Harvey L. Sterns, Anthony A. Sterns (p. 81-91); Partnering career development and human resources / Martha M. Russell, Roemer M. S. Visser (p. 92-101). Issue four, 'Enhancing intergenerational relations', contains: Intergenerational issues inside the organization / Lisa M. Finkelstein (p. 104-111); Building an age-friendly workplace / Laura Markos (p. 112-120). Issue five, 'Health and older workers', contains: Balancing work and caregiving / Jennifer Reid Keene (p. 123-131); Rising health care costs and the aging workforce / Paul Fronstin, Dallas L. Salisbury (p. 132-142). Issue six, 'Pensions and older workers', contains: Adapting pensions to demographic change / Rudolph G. Penner (p. 145-151); Retirement security in a post-Enron environment / Susan J. Stabile (p. 152-158). Issue seven, 'Redefining retirement', contains: New models for post-retirement employment / Scott A. Bass (p. 161-169); How to become employer of choice for the working retired / Beverly Goldberg (p. 170-178). Part four, 'Synthesis', contains: Achieving organizational and systematic change / Roemer M. S. Visser, Paulette T. Beatty (p. 183-192). A reference list is included.