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This report is the result of a study commissioned by Innovation & Business Skills Australia (IBSA) into how the role of Australia’s senior managers is expected to change between now and 2020, and to identify the skills and attributes that will be needed to respond to those changes. The report builds on an earlier study (indexed at TD/TNC 49.78) that provided a snapshot of the 2010 senior manager. Its findings were adopted by many organisations as a blueprint for the development of their future leaders and managers. The goal of this current report is to ensure that organisations have a similarly useful model on which to base their leadership and management development strategies over the coming years, so that Australia’s leaders and managers and their organisations continue to compete effectively with the best in the world. The key findings from the report are also expected to be used to update the skills profile of the frontline manager and to influence planning for general workforce skills development over the next 10 years. Findings indicate that: managers will be expected to manage a multi-generational workforce and acquire generation specific leadership and management skills including managing a generation of older workers who will not retire in the traditional manner; good understanding of offshoring, supply chain management and diverse workforces will be vital and managers will also need to give serious consideration to developing strong language and inter-cultural skills; problem solving and creativity skills will become increasingly important; and the new executive agenda will place responsibility on education and human resources specialists to develop the next generation of executives, and up-skill the current generation. The contents are: Executive Summary; The changing world: the new labour market; The changing world: a new global economic order; The changing workplace: people performance; flexibility and creativity; The changing workplace: unfinished business; The changing executive mindset; Lessons for educators.