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This report summarises the findings of the National Employer Skills Survey (NESS) 2003 for the ConstructionSkills Sector Skills Council, which covers a wide range of sectors in the development and maintenance of the built environment. The NESS was commissioned by the Learning and Skills Council (LSC), in partnership with the Sector Skills Development Agency (SSDA) and the Department for Education and Skills (DfES), to provide detailed information about the extent, causes and implications of England's recruitment problems and skill gaps. It also measures employers' training activities. Key findings include: vacancies and skill gaps in the ConstructionSkills SSC area are predominantly for skilled trades occupations and, to a lesser extent, professional occupations; the main causes of hard-to-fill vacancies are low numbers of applicants with the required skills, attitude, a lack of people interested in doing this sort of work and a low number of applicants generally; the most common skills lacking in applicants are technical and practical skills, communication skills, and problem solving skills; the major area of skill gaps are in technical and practical skills, communication skills and problem solving skills; and skills that are in shortage reflect the nature of the job, e.g. skilled trades staff are more likely to have deficiencies in technical and practical skills whilst managers and senior officials lack management skills.