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The theme for the seventh Australian Vocational Education and Training Research Association (AVETRA) national conference, held in Canberra from 17-19 March 2004, was 'Learner & practitioner - the heart of the matter'. Papers presented at the conference included both refereed and non-refereed papers and examined issues such as meeting learner needs, innovation in workplace learning, and current topics and research in vocational education and training. The refereed papers are: Spoilt for choice?: individuals, VET markets and lifelong learning / Damon Anderson; The effectiveness of action research as an organisational change process for improving Indigenous completion rates in mainstream VET / Jo Balatti; Identities of place: their power and consequences for VET / Ian Falk & Jo Balatti; The applicability of networks to Australian adult and vocational learning research / Barry Golding; Scanners, brokers and providers: partners in developing learning programs / Sue Kilpatrick; Is institution based training for the future in the automotive industry?: what the trainees have to say / Kisulu M. Kitainge; Dispositional and maturational development through a competency-based training intervention: getting to the heart of the matter / Derek John Kosbab; Making students and teachers the heart of VET policy / Gavin Moodie; Investigating the employees' decision to participate in vocational education and training (VET): methodological considerations / [Sue O'Keefe, Brian Dollery & Lin Crase]; TAFE managers: juggling educational leadership and accountability / Ann Rice; Metaphor, online technology and recontextualisation in teaching / Ian Robertson; Towards Papua New Guinea's first vocational education degree: reconciling modernism and cultural sustainability / Peter Rushbrook, Edward Wanigasekera; Getting connected: professional development in online learning and flexible delivery for contract and casual VET staff / Michele Simons and Tom Stehlik; From VET to HRD / Andy Smith; Political construction of skill: the effects of policy changes in entry-level training in Australia on participation rates and on the perception of 'skill' / Erica Smith; Developing student agency through VET in schools: the role of structured work placements / Peter J. Smith & Jennifer Dalton; Student fees and charges in VET: the case for reform / [Louise Watson].