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The focus of this issue of 'Training and development in Australia' is on successful participation in the global market, and its implications in terms of training and development. The following feature articles are included: 'Getting the job done: intercultural skills for global businesses' by Tamerlaine Beasley (p. 6-8) which looks at ways of training employees to successfully operate in a global setting; 'Achieving results: collaborating to accomplish change' by David Milstein and Richard Coutts (p. 9-12) which discusses the benefits of communities of practice (CoPs) as a means of creating and sharing knowledge; 'Beyond ROI: seven levels of training evaluation' by Alastair Rylatt (p. 13-15) which proposes a model for not only evaluating training and learning but also measuring the sustainability and prudence of training programs; 'Big picture: training in a global perspective' by Miles Clarke (p. 16-17) which examines the ways in which multinational companies like IBM and BHP Billiton are delivering training to a global workforce.