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This volume contains a selection of papers examining the use of information and communications technology (ICT) in different aspects of education management, across a range of different educational institutions and levels. The papers, which are taken from the Fifth International Working Conference on Information Technology in Educational Management (ITEM 2002) are as follows: Management and the use of ICT in subject teaching / Leonard Newton; Data use in the classroom / Christopher Thorn; The results of implementing SIMS [school information management system] in English secondary schools / Adrie Visscher, Phil Wild and Debbi Smith / The implementation of ITEM [information technology in education management] in Botswana / Coach Kereteleswe and Ian Selwood; The impact of ICT on the work of the school principal / Margaret Haugher; Information technology and control in educational management / Arthur Tatnall and Allan Pitman; Involving the academic / Bill Davey and Arthur Tatnall; Portal technology for integrated, user-centric university information systems / Marko Bajec, Viljan Mahnic and Marjan Krisper; Fostering web based teaching and learning in a university / Alex Fung and Jenilyn Ledesma; Learner and course interoperability in a web based training model / Rima Abdallah ... [et al]; Collaborative work tools in learning environments / Mario Marrero ... [et al]; Managing ICT access and training for educators / Christopher O'Mahoney; Assessing the ICT training conditions for educational managers / Javier Osorio; managing learning environments in schools / Maureen Lambert and Patrick Nolan; The management of e-learning / Alex Fung and Jenilyn Ledesma; Management systems in the classroom / Leonard Newton and Adrie Visscher; Core competencies for ITEM / Ian Selwood and Christopher O'Mahoney.