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The Training of Trainers network (TTnet) has raised some major issues for trainers in the use of new technologies in training. This dossier presents the results of workshops on four themes: (1) open and distance learning schemes and their impact on the training process; (2) a reconfiguration of the roles and profiles of trainers; (3) 'horizontal' competencies for trainers; and (4) training and the professionalisation of the trainers. The authors' contributions are: The different types of open and distance training and their impact on trainers' skills / Michel Tetart; Open and distance learning and the professionalisation of trainers: types of distance learning and impact on trainers' skills / Luciano Battezzati; Changes to the roles and competences of in-company trainers within training systems using multimedia: future prospects based on the practice of two high-tech companies / Jeanne Mallet; Distance learning schemes for trainers: features of teaching and education / Michele Pellerey; Mentor in cyberspace: developing interactive on-line training and support / Simon Walker. It is intended that the outcome of these discussions should be a starting point for further work to be conducted by the TTnet during 2001-2002.